Warranty
If you are a consumer, you have a legal warranty of 1 year starting from the delivery of the product according to the conditions set in the relevant legislation. Warranty claims must be made directly to VPB. Any repairs while under warranty need to be executed by VPB or approved by VPB in advance. If not, VPB has the right to refuse the warranty claim.
Parts covered by warranty:
| Part | Warranty Period | Part | Warranty Period | Part | Warranty Period |
| Frame | 24 Months |
Bottom bracket |
12 Months |
Hydraulic disc brake cylinder |
12 Months |
|
Front fork |
24 Months |
Crank |
12 Months |
Mechanical disc brake |
12 Months |
|
Stem |
12 Months |
Rim |
12 Months |
Belt |
12 Months |
| Handlebar | 12 Months |
Pedal |
12 Months |
Hub |
12 Months |
| Saddle tube | 12 Months |
Kickstand |
12 Months |
Display |
12 Months |
|
Chain |
6 Months |
Battery |
18 Months |
Controller |
24 Months |
|
Derailleur |
6 Months |
Motor |
24 Months |
Charger |
12 Months |
|
Sensor |
12 Months |
Tire |
6 Months（Wrinkles, bulges, cracks, and mechanical tire damage are not covered under warranty.） |