Warranty

If you are a consumer, you have a legal warranty of 1 year starting from the delivery of the product according to the conditions set in the relevant legislation. Warranty claims must be made directly to VPB. Any repairs while under warranty need to be executed by VPB or approved by VPB in advance. If not, VPB has the right to refuse the warranty claim.

Parts covered by warranty

Part Warranty Period Part Warranty Period Part Warranty Period
Frame 24 Months

Bottom bracket

12 Months

Hydraulic disc  brake cylinder

12 Months

Front fork

24 Months

Crank

12 Months

Mechanical   disc brake

12 Months

Stem

12 Months

Rim

12 Months

Belt

12 Months

Handlebar 12 Months

Pedal

12 Months

Hub

12 Months

Saddle tube 12 Months

Kickstand

12 Months

Display

12 Months

Chain

6 Months

Battery

18 Months

Controller

24 Months

Derailleur

6 Months

Motor

24 Months

Charger

12 Months

Sensor

12 Months

Tire

6 Months(Wrinkles, bulges, cracks, and mechanical tire damage are not covered under warranty.)

   

 

 

 

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