How can I cancel my order?

Cancellations are possible until our Warehouse team starts preparing your order for shipment. You can cancel your order in your My VPB account. Sign in to your VPB account and go to 'Orders'. Click on the 'Cancel Order' button and follow the steps.
If you can't see this button, we've already prepared your order for shipment, and unfortunately, a cancellation may no longer be possible. If you still want to cancel, please contact our Customer Support team: service@vanpowers.bike.
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